Not in Love? Send It Back (No Drama)
😴 We want you to wake up excited about your bedding. But if you don’t, here’s our 30‑day safety net.
✅ You can return for any reason within 30 days of delivery.
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Items must be unused, unwashed, and free of pet hair / stains / odors (we have a sensitive nose).
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Original packaging preferred, but not required as long as it’s protected.
🔄 How to return:
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Email
returns@[yourbrand].comwith your order number and reason. -
We’ll email you a prepaid return label (US orders only).
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Pack it up, slap on the label, drop it off at any carrier drop‑point.
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We’ll inspect it within 3 business days of arrival.
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Refund issued to your original payment method within 5 business days — shipping costs are deducted unless the item was defective.
💔 Damaged or defective?
Send a photo within 7 days of delivery. We’ll replace it or refund 100% including shipping — no questions asked.
🔄 Exchange?
Start a return and place a new order — we refund the old one once it’s back.
🏷️ Sale items – final sale items are marked clearly; they’re not returnable unless faulty.
Last word: If something feels off, just talk to us. We’re humans, not chatbots. We’ll figure it out together.